Cancellation & Refunds Policy

Cancellation Policy

  • Orders can be cancelled within 24 hours of placement, provided they have not been processed or shipped.
  • Custom-made, engraved, or personalized pieces can only be cancelled within 24 hours of placing the order.
  • We may cancel orders in rare cases due to product limitations, pricing errors, or incomplete customer information.

Refunds

  • After confirming the cancellation request, your refund will be initiated within 10–14 business days.
  • Depending on your bank, the amount may take up to 7 working days to reflect in your account.

How to Start a Return or Exchange